I am writing this letter in regards to the black Grand Am that you replaced the hood on a couple weeks ago. I just wanted to let you know that I am extremely happy with your service. You were very polite and kind to me everything we talked, and you seemed willing to help me in any way that you could. Not only am I happy with the way I was treated, but you and your staff did a great job on my car. Thank you for quick & friendly services! I know that I will come to you with anything else I need for my car, and I will recommend your services whenever possible.